![]() ![]() Q: I entered the license code you sent to me, why the software says "Registration info is invalid". Please use the registration code you get from the confirmation letter to register the full version of the software. You can download the software from our website to use it at once. You order the downloadable version of the software at the same time you order the CD. Q: Do I have to wait for the CD to begin using the software? The CD will be delivered to you by postal mail and the time depends on your region. You need to pay an extra fee for each CD-ROM. A: During the order process, you can Add BackUp CD.Q: If I want a CD-ROM of the software, what should I do? Please ignore it and directly click the Later button, and then you get the trial version. When you perform the conversion, a registration request window will pop up. A: Download the software you want from our website and install it. ![]() Q: How can I get the free trial version of the software? Sometimes, our response email cannot be sent to some users due to different reasons, please use a different and working email to contact us if this happens. But in most cases you'll get our response in a few hours or immediately.
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